Tool Set

The product must remain in its original state, unused, damaged, modified, or washed. All labels, packaging, and accessories on the armor must be intact and undamaged. For example, there should be no peeling of nail polish, bending or cracking of nails.
Customers need to contact customer service staff in advance Provide proof of purchase, such as order number, payment information, and other relevant information, so that we can verify the purchase record.

♦ Sale items and opened packages are not eligible for return or exchange.
♦ All promotional and holiday sale event items are FINAL SALE.
♦ All One Gel purchases are considered final sale. Like many other retailers, due to hygiene and safety concerns, Clivia does not accept returns for opened or used cosmetics, including nail polish
♦ Orders placed using discount codes may be returned as long as they are unopened, and within the 7 days of placing the order, with the exception of special holiday promotions.
♦ If the product is improperly used by the customer (such as forced bending, excessive polishing, etc.), intentionally damaged, or modified due to non product quality issues, returns are not accepted.
♦ Customized wearable armor generally does not accept returns unless there are quality issues with our products. Because customized products are made according to specific customer requirements and have uniqueness.
♦ We will not offer replacements or refunds for orders or items that are reported missing or damaged that we reasonably believe to have been delivered to a parcel forwarding company.